Our online store is open. We are following all government guidelines for the safety of our staff and customers. Read a message from Robert Tateossian here.

E-Commerce Manager

Tateossian, the renowned luxury jewellery company, celebrating it’ 30th anniversary in 2020 is looking for a commercial, customer centric, E-Commerce Manager with at least 7 years of proven track record in delivering successful business outcomes to medium size enterprises in the luxury goods sector.

The role is initially for 3-4 days per week with an emphasis on managing the online store, and managing outhouse agencies and inhouse teams.

Responsibilities and duties

  • Run the Ecommerce department and to deliver excellence within agreed budgets
  • Responsible for all monthly ECommerce reporting and P&L analysis
  • Collaboration with Digital Marketing Agency, PPC, SEO
  • In depth tracking and analysis of customer behaviour
  • Optimizing of products and customer user journey to deliver sales targets
  • Manage a small team, coaching and training
  • Trouble-shooting to ensure the website is trading continuously
  • Partner with other Head Office departments where necessary (PR, Digital Marketing) to deliver localised and international user experience that develop the brand profile
  • Build, develop and manage all web development and related projects in collaboration with the Digital Marketing Consultant

Essential skills and experience

  • At least 7 year's experience in eCommerce and Digital Marketing within a luxury or premium background in London
  • Proven track record managing multiple digital touch points including Social Media and delivering growth at a global scale
  • Proven track record managing digital channel ROI and delivering profitability for brands
  • Ability to prioritise multiple projects in a busy environment
  • Excellent team management skills and previous experience in managing a team
  • Strong budget management, you are analytical and have a keen eye for detail
  • Resourceful and a confident individual that has the motivation to take a project from start to completion
  • Innovative and creative, with a strong understanding of the luxury landscape
  • A creative thinker with strong technical know-how, and knowledge of digital marketing channels and social media platforms

What we offer

  • Independent working with career development in a varied role
  • Some flexible working
  • Half day holiday gift for your birthday
  • Jewellery Allowance
  • Regular company breakfasts
  • Beautiful offices next to the river and gardens
  • Office situated next to Imperial Wharf station
  • PERKBOX discounts and rewards


  • Flexible working hours
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